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FAQ

Q. What is the process to do background checks with Great Lakes Safety Training Center?

A. First your company must complete a Request for Background Checks and Certification form, signed by an owner or designated manager.This form gives GLSTC legal permission to conduct the screens for your company.Your company must also designate a Security Passport Contact.

You must, by law, provide a copy of “A Summary of Rights Under the Fair Credit Reporting Act” to each employee to keep.Once the employee has received that paperwork and had a chance to review the information, the employee must complete the Informed Consent & Disclosure form, and, if applicable, the Export Control Compliance Questionnaire.

The employee must provide legal names (not nicknames), write legibly, fill the form out completely and sign to authorize GLSTC to conduct the records search.Forms which are incomplete, have misinformation or are not signed will be delayed and could result in additional charges.

By order of our Board of Directors, we will bill companies who are members of GLSTC, but non-members must pay for screens BEFORE the screen will be started.

Please note, there are additional search costs for some localities, for example, many searches in the State of New York are an additional $72.00 fee, the State of Maine charges an additional $40.00 fee and international searches also require additional fees.Additional name searches are an additional $40.00 charge.GLSTC passes the cost of the background search through as a direct cost, non-members must pay these fees in advance as well.

The background screen process will take from 2 – 10 days depending on locations, commonality of name, prior record and accuracy of the form submitted to GLSTC.Once the result is received, GLSTC will notify the Security Passport Contact.

Q. Is my employees’ information safe?

A. Yes.GLSTC provides access only to critical personnel AND keeps all information securely locked in an alarmed room.Additionally, Sterling Testing Systems website is protected by the True Secure.This security rating is the highest in the industry.

Q. Is a credit report completed?

A: No. GLSTC will verify that your employee has a VALID social security number, however, no credit check is completed.The Fair Credit Reporting Act includes all background searches.

Q. Do I have to include a copy of the employee’s social security card and driver’s license?

A. That request was made to avoid the confusion of hand printed numbers. It is not mandatory to provide a copy with the request but the numbers on the application need to be clearly printed to avoid a rejection due to an illegible number. The forms on the GLSTC website can be filled in on your computer and printed.

Q. How long does the entire background check take?

A. The entire process takes an AVERAGE of 7 business days to complete. Different factors may make the check take longer, such as living in a small town, many addresses in the past seven years, etc.

Q. How will I know the results?

A. A member of the GLSTC Staff will send an e-mail notification to the company’s designated contact person as soon as the results are in. To protect your privacy we can only release results to the employer’s designated contact person.

Q. How much does the background check cost?

A. The base cost for GLSTC member companies is $65 for each employee checked. The base cost for non-member companies is $75 for each employee checked.The Export Control Compliance Questionnaire, required for ALL Dow Corning facilities is an additional $12.50 for members and $15.00 for non-members.Extra charges may be incurred if the employee was a resident of New York, Maine or another country, the employee has any aliases, maiden, former, or additional names that have been used in the past 7 years, incorrect information was given on the consent form, i.e. transposed social security numbers, missing digits, etc.Please note that GLSTC member companies may be invoiced for this service, but non-member companies will need to pay all costs before the search will be initiated.

Q. How often must the background check be repeated?

A. A background check should be completed every 7 years for each employee. If the employee changes companies or is unemployed for 90 days he or she must have another background check completed.

Q. What if my employee fails the background check?

A. A member of the GLSTC Staff will contact your company’s designated contact person to inform him or her that the employee cannot be issued a Security Passport. The employee will then be sent a copy of the report from Sterling and a description in writing of his or her rights under the Fair Credit Reporting Act. If the employee disagrees with the accuracy of the report he or she must notify Sterling within five business days of receipt of the report.

Please note that the background screen process is used to expedite individuals who pass through these criteria. If an individual does not meet the requirements at first glance, the individual circumstances need to be reviewed with Site Security to determine the individual’s ability to receive security clearance.

Q. What if my employee disagrees with the accuracy of the report that caused him or her to fail?

A. The employee will be sent a copy of the report from Sterling and a description in writing of his or her rights under the Fair Credit Reporting Act. If the employee disagrees with the accuracy of the report he or she must notify Sterling within five business days of receipt of the report. Please note: Criminal Record Search services use identifiers including name, date of birth, and social security number (when available) to verify the integrity of incoming data. Due to increasing instances of identity theft, social security information has been removed from most court jurisdiction and public record files.

Q. What is the background check looking for?

A. The background check will be looking at state and federal criminal felony convictions. For a complete list please view the Criminal History Matrix.

Q. What does my employee do after he or she has passed the background check?

A. After the employee has passed the background check he or she will need to have a Security Passport issued from GLSTC. The employee may do this when they take their training or Monday thru Friday 8:30 AM – 3:30 PM. The employee must bring a valid government issued picture ID (i.e. driver’s license or state ID card) to be issued the Security Passport.

Q. What is the Export Control Compliance Questionnaire?

A. All chemical processing facilities are required to restrict access to specifically defined process, materials and facilities per Federal Export Control regulations for non-U.S. persons.Because Dow Corning produces export controlled products and have export controlled equipment and technology, there are many areas of the Dow Corning facilities that need to be restricted from employees and contractors who are not U.S. Persons. Dow Corning has asked GLSTC to require the completion of the Export Control Compliance Questionnaire as part of the Security Passport Process.

Q. What is a U.S. Person?

A.A U.S. Person under the Export Administration Regulations is defined as a US Citizen or National, U.S. Lawful Permanent Resident (“Green Card” holder), Person granted asylum or refugee status or Temporary Resident (granted under Amnesty or Special Agricultural Worker provision).

Q. If my employee is a non-U.S. Person, will s/he be able to work onsite at Dow Corning Facilities?

A.If your employee is granted a Security Passport, it will be the decision of Dow Corning Security to determine the authorization of access to the facility.The Federal regulations specify restrictions based upon the country of citizenship and/or country of origin and Dow Corning will use those Federal regulations to determine access.

Q. How does the Security Passport change based upon U.S. Person Status?

A.The Security Passport process continues as always with the following exception:

  • A U.S. Person will have a green border added to the Security Passport.
  • A non-U.S. Person will have a red border added to the Security Passport to communicate status to Dow Corning Security that additional information will need to be collected and access restrictions (if any) can be determined.

Q. What if my employee has already passed the Security Passport process but now needs access to Dow Corning facilities?

A.The employee will need to complete the Export Control Compliance Questionnaire and there will be an additional charge to process the paperwork, documentation and print a new Security Passport card.The employee must bring a valid government issued picture ID (i.e. driver’s license or state ID card) to be issued the Security Passport.

Q. If my employee is granted access to one facility, will s/he be able to go to other sites?

A.Each company site has different restrictions, if you have an employee who will need additional review, you should contact Security at every site where you intend the employee to work to ensure that access can be granted.

Last Updated On: 01/24/2008

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